• ESTABLISHED 27 YEARS
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Makita 3 Year Warranty

Makita tools come with a standard 1 year warranty and as of 1st July 2012 you can extend selected* tools by a further 2 years making a 3 year warranty in total. To qualify for the 3 year warranty tools must be registered online and within 30 days of purchase at makita uk service


*Please note the extended 2 year period excludes batteries, chargers, accessories, petrol products and air tools.
1 SIGN-UP ONLINE AT MAKITAUK.COM
2 REGISTER YOUR PRODUCTS ONLINE * Selected products. Product must be registered within 30 days of purchase to claim 3 year warranty.
3 CLAIM YOUR 3 YEAR WARRANTY

High Quality Professional Tools

Makita has built a reputation for building high quality professional power tools and offering outstanding after service care which supports regular repair and part replacement. Makita will fix and service any Makita tool or accessory, even those models that may now be discontinued or obsolete.

Every Makita tool is checked and thoroughly inspected before they leave the factory and are guaranteed to be free of defects, in both workmanship and materials for a period of one year beginning from the date of purchase.

Please note that this guarantee does not apply where:

  • Repairs have been made or attempted by others
  • Repairs are required because of normal wear or tear
  • The tool has been abused, misused or improperly maintained
  • Alterations have been made to the tool
  • This guarantee does not affect your statutory rights

Makita's commitment to their product range means that they will always endeavour to keep a complete stock of all spares for current and older products within their range.

Warranty Returns Procedure

In the unlikely event of your tool failing under warranty we have made the return process as simple as possible. Faulty items can be returned to any of Makita's network of authorised warranty dealers, to us or directly to Makita who will then inspect and repair/replace as appropriate.

Return item to Makita online form procedure:

  • Makita have a dedicated warranty team who will arrange returns from you, please complete the online form from the link below and customer services will arrange collection of the faulty machine for inspection and repair.
  • Makita Returns Form
  • Makita will arrange for DPD to collect the faulty item from any business or residential property but NOT from any building site.
  • Please package the faulty machine and write the RMA number on your parcel and have it ready for collection on the agreed date with Makita.
  • Makita will inspect and repair the faulty item and return it to you normally within 7 working days.

Return item to Makita telephone procedure:

  • Makita have a dedicated warranty team who will arrange returns from you, they will ask you for your date of purchase and invoice number and will arrange collection of the faulty machine for inspection and repair.
  • Please call Makita customer services on 0800 3457942.
  • Makita will arrange for DPD to collect the faulty item from any business or residential property but NOT from any building site.
  • Please package the faulty machine and write the RMA number on your parcel and have it ready for collection on the agreed date with Makita.
  • Makita will inspect and repair the faulty item and return it to you normally within 7 working days.

Return item to local service agent:

  • Go to www.makitauk.com
  • Enter your postcode to find local service agent
  • Return faulty item to service agent with proof of purchase
  • Service agent will inspect and repair faulty item
  • Collect item from dealer when repaired