1 Hour Timed Delivery from Interlink Express With Text (SMS) Notification
We don't want our customers waiting in all day for their parcels to turn up which is why we use Interlink Express "Predict" delivery service with a one hour delivery window for all our customers.
Large or Bulky Items
On bulky or very heavy items, we have to use an alternate delivery service operated by XDP Express. It is still a next day delivery service to Mainland UK bar the post code exceptions below, however it does not have a text (SMS) notification system or 1 hour timed delivery slots.
Mainland UK Overnight Delivery Service
We deliver to all UK mainland addresses on a standard next day delivery service, this is with the exception of Northern Ireland, where deliveries can take 2 days. We aim to despatch all orders received by 2pm the same day.
Before 10am and Before 12pm Delivery Service (Monday to Friday)
For Mainland UK, on weekdays Monday to Friday, we also provide 2 'guaranteed by time' delivery services, particularly useful if you must have your items by a specific time on any given weekday.
Saturday Before 12pm Delivery Service
We provide a before 12pm delivery service on a Saturday to Mainland UK (areas defined as Mainland UK explained above). The cost for this service is £24.95.
Non Mainland UK Delivery Service
With the exception of the Isle of Wight, which we deliver to on a next day delivery service for £12.95, all non Mainland UK addresses have a 2 day delivery service.
We now deliver to the majority of Europe with our partners Interlink Express, countries are banded into 5 seperate zones with a standard delivery charge and delivery times for each zone. Please select your country from the drop down box within the checkout process, the appropriate delivery charge will be added to the total of your invoice.
Delivery Zone 1 (2-3 days)
Zone 1 covers the following countries: Belgium, France, Germany, Luxembourg, Netherlands and Republic of Ireland.
Delivery Zone 2 (2-3 days)
Zone 2 covers the following countries: Austria, Denmark, Liechtenstein and Switzerland.
Delivery Zone 3 (3-4 days)
Zone 3 covers the following countries: Czech Republic, Italy, Slovakia and Spain.
Delivery Zone 4 (3-4 days)
Zone 4 covers the following countries: Estonia, Finland, Hungary, Malta, Poland, Portugal, Slovenia and Sweden.
Delivery Zone 5 (4-6 days)
Zone 5 covers the following countries: Bosnia-Herzegovina, Bulgaria, Croatia, Greece, Iceland, Latvia, Lithuania, Montenegro, Norway, Romania and Serbia.
In addition to delivery charges the following countries will also incur a £25.00 customs charge per consignment: Croatia, Iceland, Liechtenstein, Montenegro, Norway, Serbia and Switzerland.
Returning An Item
For customers wishing to return an item, we recommend http://www.parcel2go.com/ who provide an efficient and cost effective service. Please ensure that a copy of your invoice is enclosed with the return. It is your responsibility to pay for all return carriage costs.